Technical Support for Alive Internet Eraser

If you have any problems with Alive Internet Eraser you can contact our tech support by emailing

Please, make sure you tell us as much information as you can about the problem you are experiencing, including any error or warning messages that may have been displayed.

Inform us about the following:

  • Version of Alive Internet Eraser (from About dialog)
  • Where did you get Alive Internet Eraser (http or ftp site)
  • Windows version, US or international, OEM or not
  • Description of your problem (as much information as possible to retrieve the problem)

We’ll try to help you as fast as possible, usually in one or two business days.

If you have any comments or suggestions for the next releases of Alive Internet Eraser , please feel free to post them to us.